Return & Exchanges

2025-04-08

Return & Refund Policy

Return & Refund Policy

We want you to be satisfied with your purchase from Firstsqueen.

Return Eligibility:

  • Items must be unused and in original packaging

  • Return requests must be submitted within 14 days of receiving the product

Non-Returnable Items:

  • Used items

  • Items damaged due to misuse

  • Clearance or promotional items (if stated)

Refund Process:

  • Once your return is received and inspected, refunds will be issued to the original payment method

  • Refund processing time: 5–10 business days

To request a return or refund, please contact us at:
📧 wayne@dramapapa.com